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ISO 9001:2000
As of 31st October 2001, Besta International Trading Pte Ltd has been awarded the ISO 9001:2000 certificate. Besta International Trading Pte Ltd is very proud to have been awarded the ISO 9001:2000 certification.
What is ISO 9001:2000?
ISO stands for International Organization for Standardization. The ISO 9001 is primarily concerned with "quality management", the 2000 stands for the revised standard.
This means we need to fulfil
-the customer"s quality requirements;
-applicable regulatory requirements;
-enhance customer satisfaction; and
-achieve continual improvement of its performance in pursuit of these objectives.
ISO 9001:2000 is only for those who have proven that their quality management system complies with the requirements. This award is arrived only after having been audited by an independent party.
What does ISO 9001:2000 mean for you?
For our customers it means we have to fulfil certain standards to meet the quality issues set by the ISO organization. Basically our quality objectives comes down to:
-Prompt Response Time
-Aim to achieve 100% customer satisfaction
-Quality Service
-Prompt Technical Support
-Meeting Customer Requirements
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